🔄 Refund & Return Policy – BanglaDock

At BanglaDock, we strive to provide the best GPL WordPress themes and plugins at affordable prices. Since all our products are digital downloads, we have a strict No Refund policy. However, we are always here to help if you face any issues.

📌 Refund Policy

Due to the nature of digital products, we generally do not offer refunds once a purchase is completed. However, we may consider refunds under the following conditions:

✅ Corrupt or Non-Functional Files – If the downloaded file is corrupt or missing, and we are unable to provide a working replacement, you may request a refund.

✅ Duplicate Payment – If you accidentally made multiple payments for the same product, we will refund the extra payment upon request.

❌ No Refunds for Wrong Purchases – Please review the product details carefully before purchasing. We do not offer refunds for incorrect product selection.

❌ No Refunds for Lack of Features – Since we provide exact GPL copies of original products, we are not responsible if a theme/plugin does not have a feature you expected.

❌ No Refunds for Compatibility Issues – Please check the WordPress version and hosting requirements before purchasing. We cannot guarantee compatibility with all environments.

🔁 Exchange Policy

While we do not offer refunds in most cases, we may consider exchanging a product under specific circumstances, such as:

✔️ If the downloaded file does not work and we cannot provide a fixed version.
✔️ If the product description was incorrect or misleading.

If you believe you qualify for an exchange, please contact us with your order details.

📩 How to Request a Refund or Exchange?

If you meet the conditions above, you can submit a request via:

📧 Email: support@bangladock.com
🌐 Live Chat: Available on our website

We will review your request and respond within 3-5 business days.

⚠ Important Notes:

  • BanglaDock is not affiliated with or endorsed by any third-party theme/plugin developers.
  • All products are provided “as-is” under GPL licensing.
  • We recommend checking the product details and compatibility before purchasing.

By purchasing from BanglaDock, you agree to this Refund & Return Policy.

Thank you for understanding and supporting GPL freedom! 🚀